EKSA® AirComfy S Superlight Gaming Headset

• I'm experiencing issues with the headset's microphone when it's connected to my computer. How can I resolve this problem?

To resolve microphone issues with your headset on your computer, follow these steps:

1. Navigate to Control Panel > Hardware and Sound > Sound.
2. Disable the built-in microphone on your computer.
3. Set the Headset Microphone as the default recording device.
4. Make sure to check if the microphone is not muted.

• I can't hear any sound coming from the microphone. How can I fix this issue?

To address the problem of not hearing any sound from the microphone, try the following solutions:

1. Ensure that the headset is securely plugged into the device.
2. Verify your audio settings to confirm that both the speakers and microphone are enabled, not muted, and set to an appropriate volume level.

If the issue persists:

1. Clean any stains or dust from the 3.5 mm interface of the headset.
2. Reconnect the headset to your device using the 3.5 mm audio cable, and check if the microphone is functioning correctly.

Check the EKSA AirComfy S - User Manual

Go to the EKSA Support Center

Specifications：

🎧

• Connection Type: 3.5 mm Audio Cable (2 m/6.56 ft)
• Driver Diameter: 50 mm
• Impedance: 32 Ω ± 15%
• Sensitivity: 103 ± 3 dB
• Frequency Response: 20 Hz - 20 kHz
• Weight: ≈ 263 g

🎤

• Size: 60 mm*2.7 mm
• Sensitivity: -48 ± 4 dB
• Impedance: 2.2 KΩ
• Polar Pattern: Unidirectional